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piter

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  • 90 posts
Automatic credits vs Invoices
« on: May 27, 2019, 12:20:43 PM »
After some testing, I have some doubts about how invoices are generated.

Issue 1
The main problem is that invoices are auto generated for all/any 'financial' operations done by the payment plugin.
This also includes promotional topups as periodical credit to registered users, credit for registration and credit for referral users.

Those operations are virtual credit not a real financial operations nor real incoms. From acountancy point of view those invoices are very incorrect and can put the business owner into big problems. I believe this statement is true for all EU based companies.
And for this reason those promotional topups offered by the payment plugin should be EXCLUDED from the automated invoice generation.

Invoices should be generated ONLY for real payments done via the payment gataways.


Issue 2
In all EU countries the invoice is valid only if buyer data as name/surname and the address are printed (or the company name and the VAT nr).
Where now invoices are genereted based on whatever customer registration data. In most cases it is just username (login) and the email address which appear on invoice as the buyer information. This is wrong in all ways.

I think the invoice plugin should add another form to the user menu called i.e. BILLING INFORMATION where users should state their details for invoices.
And then the plugin should use those details and not just username and email address from the account registration form.
Also invoices should be auto generated per user only after user would fill inn information required on BILLING INFORMATION menu.

I understand that Issue2 requires some work but to fix the Issue1 should be relatively easy (adding conditional checks to the code to check if operation comes from free credits?).
@MBthemes - Can you concider to make those changes please?
« Last Edit: May 27, 2019, 12:28:43 PM by piter »

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MB Themes

Re: Automatic credits vs Invoices
« Reply #1 on: May 27, 2019, 01:00:37 PM »
@pitter
Issue 1 - sent you fix already
Issue 2 - and in 98% field "billing information" would be empty because user would not fill it
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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piter

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  • 90 posts
Re: Automatic credits vs Invoices
« Reply #2 on: May 27, 2019, 05:37:16 PM »
Issue 1 - thank you
Issue 2 - yes, but for remaining 2% of users who wants to receive invoices for their purchase, admin dont have to even touch anything because it all will be on user side.

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MB Themes

Re: Automatic credits vs Invoices
« Reply #3 on: May 27, 2019, 07:23:38 PM »
You can request these data from user and update invoice in backoffice
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots