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Brandso

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  • 75 posts
Hi,

1.> Invoice is not taking input from user provided information in Billing Profile, it takes information from normal user account profile. Not sure if it works fine with automatic billing with integrated payment. As I tested creating Invoice manually and when I selected user from menu it didn't take the user information from Billing Profile, instead it took information from user account profile.

Please Note: Invoice Profile status is Valid and it shows the Billing profile in plugins > invoice > profile.

2.> Also, there is no logo on Invoice header when pdf is generated. Can see logo in create invoice page.

Please help!!!


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Brandso

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  • 75 posts
Hi, if there is no solution for this problem then atleast let me know how do I hide Billing Profile tab from user account Invoices because if that tab is hidden then user will enter their complete billing information in their user profile instead of Invoice > Billing profile.

And about the no logo on invoice is not a big deal, I can manage it without a logo.

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MB Themes

@Brandso
Continue in solving issue via ticket as it will probably require some sensitive data.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Brandso

  • ***
  • 75 posts
Hi, if there is no solution for this problem then atleast let me know how do I hide Billing Profile tab from user account Invoices because if that tab is hidden then user will enter their complete billing information in their user profile instead of Invoice > Billing profile.

And about the no logo on invoice is not a big deal, I can manage it without a logo.

Okay so I finally managed to remove the Billing Profile Tab from Invoice > Billing Profile by deleting a code in "plugins/invoice/user/profile.php".

Following is the code that I deleted:

" <a href="#profile" data-tab="profile" class="<?php if($type == 'profile') { ?>active<?php } ?>"><?php _e('Billing profile', 'invoice'); ?></a> ".

Also for the logo not showing on PDF generated invoice my solution is very simple that send invoice to customer without a logo.

I know this is not a permanent solution for this problem but because I am not comfortable with sharing my account credentials with anyone (not sure who shares their account credentials with anyone), I couldn't get or expect a solution from developers on this problem unless someone else with similar problem using Epsilon theme approaches developer for help and are comfortable with sharing their account credentials and when developer confirms this issue and find a solution then maybe in future sometime there will be an update with fix. I will happily wait till then as for now I believe I don't need a seperate tab for Billing Profile and about the logo will have to manage.

Thanks

 :)