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annunci

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I cant update the plugin - issue
« on: November 12, 2017, 06:25:18 PM »
I do not update the plugin. It tells me that I have to buy the product, but I already bought it. How do I solve?
 

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MB Themes

Re: I cant update the plugin - issue
« Reply #1 on: November 12, 2017, 07:01:33 PM »
You have not bought it on market so you cannot update from here.
Download latest version from your account.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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annunci

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Re: I cant update the plugin - issue
« Reply #2 on: November 12, 2017, 11:48:15 PM »
You have not bought it on market so you cannot update from here.
Download latest version from your account.

I downloaded from my account and I installed from my admin panel, but it did not update. Should I uninstall the old one first? I have tried it many times and it does not update in any way.
 

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MB Themes

Re: I cant update the plugin - issue
« Reply #3 on: November 13, 2017, 09:15:39 AM »
@annunci
Just file replace is required.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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annunci

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Re: I cant update the plugin - issue
« Reply #4 on: November 13, 2017, 09:31:49 AM »
If you want I'll make the video. I downloaded the file, then I went on management plug-in then I click on the symbol + click on browse file I select the new file Osclass Pay then I click on Install and installs correctly. But keep telling me that an update is available. So I have to uninstall it and lose all the settings apparently

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MB Themes

Re: I cant update the plugin - issue
« Reply #5 on: November 13, 2017, 12:19:05 PM »
@annunci
@annunci
Just file replace is required.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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annunci

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  • 60 posts
Re: I cant update the plugin - issue
« Reply #6 on: November 13, 2017, 12:56:45 PM »
You no understand me. I replace plug-in but He no update

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MB Themes

Re: I cant update the plugin - issue
« Reply #7 on: November 13, 2017, 01:53:06 PM »
@annunci
I've just downloaded plugin file from mb-themes.com.
Version 1.3.2.
Once files are replaced, it's not possible it is not updated.

If yes, it's problem with your FTP and file permissions or it's osclass bug that notify you regarding updates.

https://forums.mb-themes.com/osclass-pay-plugin/updates-2065/
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots