Hello.

Last weekend i upgraded from 3.9 to 4.4, all went well. Great update, i must say.

I have one issue. It seems that no renew email is send out. To test this, i created a demo account, made a short period category and waited. Until today, i got no email. While the ad expires on 9th and i have set it to email 7 days before, i got nothing.

CRON runs great, no issues there.
 
Is there a way to LOG each renew email send or some info about the renew function when run? Or debug this somehow?

Thanks

Are you using built-in osclass solution? Do you have mail template created?

Hello.

Just got the email to renew!!.

Still i can't find a way to renew it.

Yes i use the build in function. NO i have nothing created. If there any guide on what i must do?

Many thanks !

@dsf
Basically you must have email template created I think. If you check installation files.
INSERT INTO /*TABLE_PREFIX*/t_pages (pk_i_id, s_internal_name, b_indelible, dt_pub_date) VALUES (22, 'email_warn_expiration', 1, NOW() );
INSERT INTO /*TABLE_PREFIX*/t_pages_description (fk_i_pages_id, fk_c_locale_code, s_title, s_text) VALUES (22, 'en_US', '{WEB_TITLE} - Your ad is about to expire', '<p>Hi {USER_NAME},</p><p>Your listing <a href="{ITEM_URL}">{ITEM_TITLE}</a> is about to expire at {WEB_LINK}.');

/*TABLE_PREFIX*/ Should be changed to your prefix (in config.php) and run on database.

What i have is:


email_warn_expiration    {WEB_TITLE} - Your ad is about to expire


If you mean that, yes i have it. But HOW do i renew?

@dsf
In user account, check sigma theme for reference
            <?php if(osc_item_can_renew()) { ?>
              <a href="<?php echo osc_item_renew_url();?>" ><?php _e('Renew', 'sigma'); ?></a>
            <?php } ?>


ok, does the link in MY ACCOUNT appears AFTER the expiration date or when the email is send to the user?

I mean if the email is sent 2 days before the expiration, when that link is appearing?

Or it is there ALWAYS? because right now i seen no such option with Sigma.

Ok, i see this is an issue with OsclassWizards theme i use. With Sigma it shows ok.

I will see if i can modify our theme, to work with this, following Sigma example. I'm not a coder, but i think i can do that.

If not, we will see ..

many thanks

@dsf
Listing can be renewed once it is expired.

I was able to resolve this by looking at the Sigma example you told me to.

MANY thanks, appreciated.

No problem, do you mean adding link to user items right?

No problem, do you mean adding link to user items right?

Yes. adding a Renew, next to Edit Item and Delete.

I was able to modify my theme, accordingly to Sigma code. With a little change since the files are named differently.

Cool, thanks for details 

If anyone is interested and uses OsclassWizard theme, here is how to ADD Renew:

Add to loop-user-list.php file the following code, around line 190 (approximatelly since i have many changes done myself to the code):


<?php if(osc_item_can_renew()) { ?>
<span>|</span>
<a href="<?php echo osc_item_renew_url();?>" ><?php _e('Renew', OSCLASSWIZARDS_THEME_FOLDER); ?></a>
<?php } ?>

Also do this to the loop-user-grid.php.

Hello.

I was informed by some users that the Renew option leads to a 404 page. I was able to verify this, while Edit and Delete work very well.

Then i switched from my Theme to the default of yours. And same thing happened.

ANY ideas why a 404 is appearing? In my stage test it worked right. And the "link" of Renew looks right.

ANY ideas or hints would help on what to look for.

Many thanks