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pietkei

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  • 69 posts
Cookie consent plugin not working on phones and tablets
« on: January 25, 2021, 02:20:19 PM »
Hello!

I use the Cookie Consent plugin, works fine, except on mobiles, phones and tablets.

All help is appreciated!
Thanks

My config:
OsClass 4.2.2
Theme: Gamma

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MB Themes

Re: Cookie consent plugin not working on phones and tablets
« Reply #1 on: January 25, 2021, 02:21:43 PM »
@pietkei
You have not described what is problem on mobiles and how to reproduce it.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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pietkei

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  • 69 posts
Re: Cookie consent plugin not working on phones and tablets
« Reply #2 on: January 25, 2021, 03:36:47 PM »
@pietkei
You have not described what is problem on mobiles and how to reproduce it.

Sorry, my mistake.

The problem is that the message about accepting cookies is not shown on mobiles.

The message is only shown using a computer.
(check added image)

Thanks,
Pieter

Website: https://marktplaats24.nl
« Last Edit: January 25, 2021, 03:40:55 PM by pietkei »

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MB Themes

Re: Cookie consent plugin not working on phones and tablets
« Reply #3 on: January 25, 2021, 03:57:25 PM »
@pietkei
Checked your site and it works OK.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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pietkei

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  • 69 posts
Re: Cookie consent plugin not working on phones and tablets
« Reply #4 on: January 25, 2021, 04:19:47 PM »
@pietkei
Checked your site and it works OK.

Thanks,

Did you check it on a phone or tablet and which browser did you use?

Regards,
Pieter
« Last Edit: January 25, 2021, 04:21:48 PM by pietkei »

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MB Themes

Re: Cookie consent plugin not working on phones and tablets
« Reply #5 on: January 25, 2021, 07:06:46 PM »
android, chrome.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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pietkei

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  • 69 posts
Re: Cookie consent plugin not working on phones and tablets
« Reply #6 on: January 25, 2021, 10:38:09 PM »
android, chrome.

Thanks!

On my Android phone with Chrome it's not there.
On my Android tablet it's working fine.

Thanks for assisting me!

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MB Themes

Re: Cookie consent plugin not working on phones and tablets
« Reply #7 on: January 26, 2021, 08:45:05 AM »
@pietkei
Try incognito mode.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots