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Hsb

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  • 40 posts
Back office
« on: June 06, 2022, 02:30:58 PM »
Hi,

I installed back office but expired email of listing is not working.

Here is the screenshot https://prnt.sc/j04tXpcF4fiA

Have you test the above email?

Regards

Sam


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mwindey

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  • 468 posts
Re: Back office
« Reply #1 on: June 06, 2022, 02:40:06 PM »
You have to set Renewal in admin/settings also..../index.php?page=items&action=settings

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Hsb

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  • 40 posts
Re: Back office
« Reply #2 on: June 06, 2022, 02:46:55 PM »
It is already set but still not getting email

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MB Themes

Re: Back office
« Reply #3 on: June 06, 2022, 03:14:28 PM »
@Hsb
- check mail server
- check cron setup
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Hsb

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  • 40 posts
Re: Back office
« Reply #4 on: June 06, 2022, 03:18:14 PM »
I am getting static email when listing is expired.  but not getting republish email. 

Cron and mail server is fine.  Just want to know if you have already checked it.

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MB Themes

Re: Back office
« Reply #5 on: June 06, 2022, 03:30:17 PM »
But are you aware that setting of osclass (renewal) are not related to backoffice manager functionality right?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Hsb

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  • 40 posts
Re: Back office
« Reply #6 on: June 06, 2022, 07:54:47 PM »
Hi Yes I am aware of that.  Just once item expired,  in old backoffice, I used to get email to republish item by clicking the republish link.  But latest backoffice not sending me email.

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MB Themes

Re: Back office
« Reply #7 on: June 07, 2022, 03:30:09 PM »
@Hsb
I would expect this email just when it is about expiration
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Hsb

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  • 40 posts
Re: Back office
« Reply #8 on: June 07, 2022, 03:43:37 PM »
Hi, Thanks for reply.

Yes about expiration not getting email.  As I used to get in old backoffice.

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MB Themes

Re: Back office
« Reply #9 on: June 07, 2022, 03:56:00 PM »
@Hsb
Thank you, will try to reproduce tomorrow.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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MB Themes

Re: Back office
« Reply #10 on: June 08, 2022, 10:02:40 AM »
Hello,
I was not able to find any issue. Do you have user notifications enabled in plugin?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots