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alex7070

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HTTP ERROR 500
« on: February 28, 2021, 06:14:34 PM »
Hi! I have successfully installed osclass from your site, I received a confirmation email:

Osclass successfully installed!

Hi Osclass Тестовый сайт,

Your Osclass installation at http://travel-dating.com/osclasspoint/ is up and running. You can access the administration panel with these details:
username:
password:


but the site does not open:

http://travel-dating.com/osclasspoint/

 What could be the problem and can it be fixed?

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MB Themes

Re: HTTP ERROR 500
« Reply #1 on: March 01, 2021, 06:50:19 AM »
@alex7070
Enable error reporting in your php and take a look into error log.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

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Re: HTTP ERROR 500
« Reply #2 on: March 01, 2021, 10:40:20 AM »
I cannot find this information in the Error.log.

But another kind of osclass (from osclasscommunity.com) works fine:

http://travel-dating.com/osclasscommunity/

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MB Themes

Re: HTTP ERROR 500
« Reply #3 on: March 01, 2021, 11:25:15 AM »
@alex7070
Error 500 will definitely throw error into logs, as it is internal server error.
Communicate with your hosting provider or reinstall osclass.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

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  • 89 posts
Re: HTTP ERROR 500
« Reply #4 on: March 01, 2021, 01:20:43 PM »
[01-Mar-2021 12:15:01 UTC] PHP Warning:  require_once(/home/shalomfr/public_html/travel-dating.com/osclasspoint/oc-includes/osclass/model/Alerts.php): failed to open stream: No such file or directory in /home/shalomfr/public_html/travel-dating.com/osclasspoint/oc-load.php on line 129
[01-Mar-2021 12:15:01 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/shalomfr/public_html/travel-dating.com/osclasspoint/oc-includes/osclass/model/Alerts.php' (include_path='.:/opt/cpanel/ea-php72/root/usr/share/pear') in /home/shalomfr/public_html/travel-dating.com/osclasspoint/oc-load.php on line 129

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MB Themes

Re: HTTP ERROR 500
« Reply #5 on: March 01, 2021, 01:55:55 PM »
@alex7070
Error is clear, you do not have all osclass core files, like oc-load.php
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

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Re: HTTP ERROR 500
« Reply #6 on: March 01, 2021, 02:13:45 PM »
Perhaps you think I'm new to websites? I have been doing websites since 2003. All files are there, it is visible in the screenshot. All files from the archive from your site: osclass-v4.3.2.zip


Marked as best answer by frosticek on March 01, 2021, 08:26:33 PM
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MB Themes

Re: HTTP ERROR 500
« Reply #7 on: March 01, 2021, 02:23:43 PM »
@alex7070
If you do it from 2003, you should be able to read all PHP errors. Problem is actually with missing file in model.
/home/shalomfr/public_html/travel-dating.com/osclasspoint/oc-includes/osclass/model/Alerts.php
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

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Re: HTTP ERROR 500
« Reply #8 on: March 01, 2021, 05:20:24 PM »
Thanks! You are right, this file got lost while uploading.