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panash

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  • 10 posts
Osclass themes not getting updated in admin
« on: April 06, 2022, 01:47:52 PM »
In admin i am trying to update new themes but its not getting updated.It just reads the message after i upload the theme that The theme has been installed correctly but the theme never gets updated in the backend nor it changes on the main website.i tried to upload three different osclass themes but none gets updated nor it changes.By default the theme is Realestate theme which is clearly visible on my screenshot.Here is the screenshot of my admin.Kindly help to resolve this bug. https://prnt.sc/MOGHzWSfAt1B

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MB Themes

Re: Osclass themes not getting updated in admin
« Reply #1 on: April 06, 2022, 02:10:01 PM »
@panash
Active theme cannot be updated.
In some cases, there could be bug that version in theme is lower than one in market. In that case you will be updating and looks like nothing happened. This happens usually on free products.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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panash

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  • 10 posts
Re: Osclass themes not getting updated in admin
« Reply #2 on: April 06, 2022, 02:14:04 PM »
So how do i test a theme apart from what is installed currently.So you mean the free themes does not support the current osclass version? Do you mean that ?

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MB Themes

Re: Osclass themes not getting updated in admin
« Reply #3 on: April 06, 2022, 02:16:36 PM »
@panash
I would recommend to read previous post once again.

"Active theme cannot be updated."
- you must use different theme as active during update

In some cases, there could be bug that version in theme is lower than one in market. In that case you will be updating and looks like nothing happened. This happens usually on free products.
- download theme zip manually, open it, check version inside, compare with yours.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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panash

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  • 10 posts
Re: Osclass themes not getting updated in admin
« Reply #4 on: April 06, 2022, 02:28:59 PM »
I am not using the same active theme.I am trying to use three different free themes as i am testing few things but yes they are not getting updated and getting replaced by the current theme.Any solution for this mate ?