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asifcu

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  • 42 posts
Registration mail doesnt sent to user email
« on: June 18, 2018, 09:12:03 PM »
Hello there.
My website link is www.bechedibo.com
When someone tries to register with email id and password validation email is not gone to the user email address. As a result the user cannot login and an error message is shown" The user has not been validated yet"
This problem may be related to email server or email template settings. Im new here. Please support me.

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MB Themes

Re: Registration mail doesnt sent to user email
« Reply #1 on: June 18, 2018, 10:22:12 PM »
Ensure configuration of mail server is ok in ocadmin - settings - mail server
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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asifcu

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  • 42 posts
Re: Registration mail doesnt sent to user email
« Reply #2 on: June 18, 2018, 10:45:00 PM »
I cant configure. Would you please tell me the procedure??

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MB Themes

Re: Registration mail doesnt sent to user email
« Reply #3 on: June 19, 2018, 07:23:34 AM »
Cjeck osclass documentation
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots