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nootkan

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Show Phone Number Issue In Sophia Theme
« on: August 05, 2022, 07:51:44 PM »
Hello, been customizing the Sophia Theme (css only) and added a new listing but when viewed I am seeing a notification where the phone number should be and when I click the phone icon no number shows only another notification along with a text change in the description below from pixxa to pizza. 

Is this a js bug?

I don't have the "Only allow registered users to see contact phone number" checked in listings>>settings so not sure what is causing this. 

Attached some screenshots to show what I mean.

Any ideas?

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nootkan

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  • 26 posts
Re: Show Phone Number Issue In Sophia Theme
« Reply #1 on: August 05, 2022, 11:58:08 PM »
So after removing my modified version of Sophia theme and re-installing the original Sophia theme I still see the same issue. 

It seems it only happens when someone fills in the "City Area" field. 

Looks like the text from the "City Area" field is messing with the phone field.

Tried looking at a listing with a phone field entry and no "City Area" field entry and it looks normal but still can't click the phone icon to see the phone number (see screenshots).

Tried a few things with css but nothing has worked so far.
« Last Edit: August 06, 2022, 12:00:07 AM by nootkan »

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MB Themes

Re: Show Phone Number Issue In Sophia Theme
« Reply #2 on: August 06, 2022, 09:06:39 AM »
Theme iuse city area field for phone number, as times ago osclass did not have such field on listing, besides that city area was rarely used.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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nootkan

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  • 26 posts
Re: Show Phone Number Issue In Sophia Theme
« Reply #3 on: August 07, 2022, 05:36:54 AM »
Sorry I don't understand your reply.  Are you saying it isn't a bug with your theme?  Seems to do the same thing with a fresh install so it can't be on my end.
« Last Edit: August 07, 2022, 05:39:25 AM by nootkan »

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MB Themes

Re: Show Phone Number Issue In Sophia Theme
« Reply #4 on: August 07, 2022, 11:31:27 AM »
Theme use city area field.
If you used that field as well, you have 2 fields using same space in database. Last one will be considered most probably.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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nootkan

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  • 26 posts
Re: Show Phone Number Issue In Sophia Theme
« Reply #5 on: August 07, 2022, 10:58:01 PM »
Okay thanks, but why would you build the theme this way?  I guess I'll have to abandon this theme as it doesn't work.

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MB Themes

Re: Show Phone Number Issue In Sophia Theme
« Reply #6 on: Yesterday at 11:32:08 AM »
@nootkan
When you come back to 2014-2015, it was standard way.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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nootkan

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  • 26 posts
Re: Show Phone Number Issue In Sophia Theme
« Reply #7 on: Yesterday at 06:52:15 PM »
Thanks for your reply.  Yes I understand that.  Why won't you fix it to work with the new osclass version you created today? 

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MB Themes

Re: Show Phone Number Issue In Sophia Theme
« Reply #8 on: Yesterday at 07:00:21 PM »
Theme is out of support.
Anyway there is nothing to fix, just not to use city area.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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nootkan

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  • 26 posts
Re: Show Phone Number Issue In Sophia Theme
« Reply #9 on: Yesterday at 08:03:38 PM »
If the free theme is out of support why still offer it in your market?  Also there is no way that I can see to disable the city area option.  Thanks for your time.

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MB Themes

Re: Show Phone Number Issue In Sophia Theme
« Reply #10 on: Yesterday at 08:05:07 PM »
It is free, there are many free items for those support & updates are not provide.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots