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Tango

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  • 214 posts
Plugin missing from Osclass Market
« on: December 08, 2017, 08:27:39 PM »
Hello,

Why was the plugin removed from the Osclass Market?
https://market.osclass.org/plugins/reviews-ratings/user-rating-plugin_829

Thanks!

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MB Themes

Re: Plugin missing from Osclass Market
« Reply #1 on: December 08, 2017, 09:26:12 PM »
@Tango
We do not cooperate with osclass market anymore.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Tango

  • ****
  • 214 posts
Re: Plugin missing from Osclass Market
« Reply #2 on: December 11, 2017, 08:42:46 AM »
@Tango
We do not cooperate with osclass market anymore.
Alright, but what happens with people (like me) that ordered your plugins from the Osclass Market?
Can we provide you with proof of the purchase so you can add the product to our account on https://osclasspoint.com/ , or how does it work?

Thanks!

LE: Also, I have an order on https://mb-themes.com and downloading the plugin from there, gives me an older outdated version, than on https://osclasspoint.com/ ...
« Last Edit: December 11, 2017, 10:53:26 PM by Tango »

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MB Themes

Re: Plugin missing from Osclass Market
« Reply #3 on: December 12, 2017, 09:28:11 AM »
@Tango
There does not exist any proof from Osclass Market.
If you ordered products on mb-themes, register with same email to osclasspoint.com and orders will get linked. You will see downloads in downloads section.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Tango

  • ****
  • 214 posts
Re: Plugin missing from Osclass Market
« Reply #4 on: December 12, 2017, 08:53:56 PM »
@Tango
There does not exist any proof from Osclass Market.
Hello Frosticek,

Here's my proof.
So what to do in this case?  :(

Thanks for the support!

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MB Themes

Re: Plugin missing from Osclass Market
« Reply #5 on: December 18, 2017, 04:50:36 PM »
@Tango
You know I can do same proof in 5 minutes, just html modifications and print screen. Next 100 people looking on this thread can do the same. As far as osclass sellers has no information about buyers, there is no proof of purchase.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Tango

  • ****
  • 214 posts
Re: Plugin missing from Osclass Market
« Reply #6 on: December 18, 2017, 11:33:51 PM »
@Tango
You know I can do same proof in 5 minutes, just html modifications and print screen. Next 100 people looking on this thread can do the same. As far as osclass sellers has no information about buyers, there is no proof of purchase.
I understand and you are right, but I can PM you my Osclass account if you want, so you can check for yourself...
Also, I have the PayPal Receipt with the purchase.

Just look at my posts from back in April (I'm one of the first people that bought your plugin):
https://forums.mb-themes.com/user-rating-plugin/spacing-adjustments/
https://forums.mb-themes.com/user-rating-plugin/user-ratings-admin-label/
https://forums.mb-themes.com/user-rating-plugin/show-reviews-bug/
https://forums.mb-themes.com/user-rating-plugin/moderator-access-to-ratings/

I only have two of your plugins: Spam Solution Plugin (from mb-themes.com) and User Rating Plugin (from Osclass Market).

But if you don't want to help me, that's fine.
I'm just sad I've wasted my money on something that doesn't exist anymore... :(

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MB Themes

Re: Plugin missing from Osclass Market
« Reply #7 on: December 19, 2017, 11:35:45 AM »
@Tango
We had more than 3000 orders on osclass market, I do not have time to spent one hour on each order to confirm it.
Your primary contact point is osclass market, in their T&C you have only channel for support is their market.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots