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abhkhan

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  • 60 posts
Alerts/Notification for users accounts
« on: March 07, 2018, 07:22:44 AM »
I tried different activities for some new users accounts in Veronica theme, but nin of any user is getting alerts or any notification for any activity.

How ro resolve it?

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MB Themes

Re: Alerts/Notification for users accounts
« Reply #1 on: March 07, 2018, 09:09:21 AM »
@abhkhan
Alert == subscription to specific search. You can subscribe on search page, however I remember this functionality sometimes does not work as expected.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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abhkhan

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  • 60 posts
Re: Alerts/Notification for users accounts
« Reply #2 on: March 07, 2018, 04:21:24 PM »
No sir, I am talking about the notification which a user gets when the admin activates his posts or someone makes a comment/offer/ on his listing.

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MB Themes

Re: Alerts/Notification for users accounts
« Reply #3 on: March 07, 2018, 04:28:41 PM »
@abhkhan
For this you must have fully functional mail server (oc-admin > settings > mail)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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abhkhan

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  • 60 posts
Re: Alerts/Notification for users accounts
« Reply #4 on: March 08, 2018, 06:57:09 AM »
Yes sir I already have an email server and getting emails properly.and here I'm talking about theme alerts, the encircle area in below screenshot, check attachment please.

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MB Themes

Re: Alerts/Notification for users accounts
« Reply #5 on: March 08, 2018, 08:13:59 AM »
@abhkhan
Alert == subscription to specific search. You can subscribe on search page, however I remember this functionality sometimes does not work as expected.

It was answered there. You are mixing 2 different topics
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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abhkhan

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  • 60 posts
Re: Alerts/Notification for users accounts
« Reply #6 on: March 09, 2018, 02:40:44 PM »
@abhkhan
Alert == subscription to specific search. You can subscribe on search page, however I remember this functionality sometimes does not work as expected.

You means ro say that if a user subscribe for any search then he will get these alerts? And a user cannot get these alerts in user account for comments and messages etc?

I'm still confuse? Please elaborate if possible.

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MB Themes

Re: Alerts/Notification for users accounts
« Reply #7 on: March 09, 2018, 08:16:57 PM »
@abhkhan
Correct.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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abhkhan

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  • 60 posts
Re: Alerts/Notification for users accounts
« Reply #8 on: March 10, 2018, 07:21:51 AM »
thank you for clearance, I think it would be great if you update the theme or develop a plugin for push notification wherein OC admin can select that user will get a notification on app (mobile) or emails. it will definitely help us to minimize the email  server resources.  :)

regards

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MB Themes

Re: Alerts/Notification for users accounts
« Reply #9 on: March 10, 2018, 12:40:48 PM »
@abhkhan
It is osclass feature, not theme one, so it's not possible to update it.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots