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njsb777

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  • 26 posts
Bug - Profile Picture plugin
« on: May 01, 2017, 07:35:03 PM »
Hi, I activated the "Profile Picture" plugin in the veronika theme and it presents the following error:

When you add a new profile photo, it is not updated or saved.

The default image of veronika's profile still appears.

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MB Themes

Re: Bug - Profile Picture plugin
« Reply #1 on: May 01, 2017, 08:48:35 PM »
@njsb
Sorry, what it shows?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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njsb777

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  • 26 posts
Re: Bug - Profile Picture plugin
« Reply #2 on: May 01, 2017, 09:56:41 PM »
I need to update the photo and it does not work. I sent you the catch.

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MB Themes

Re: Bug - Profile Picture plugin
« Reply #3 on: May 02, 2017, 08:56:13 AM »
@njsb
In this case I am pretty sure you do not have correct permissions on plugin's folder, as it works correclty on demo site.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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njsb777

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  • 26 posts
Re: Bug - Profile Picture plugin
« Reply #4 on: May 03, 2017, 10:01:52 PM »
Change the permissions of the profile_picture folder to 0775 and 0777, it does not work ...

Clear your browser cache and either.

What can be? :-\

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MB Themes

Re: Bug - Profile Picture plugin
« Reply #5 on: May 04, 2017, 09:31:01 AM »
@njsb
No idea, you could also try to manually upload image to plugin folder to see if it works. Enable debug mode to seek for errors.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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njsb777

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  • 26 posts
Re: Bug - Profile Picture plugin
« Reply #6 on: May 06, 2017, 03:39:24 AM »
Manually by ftp I can change the default image. But it is not the right thing to do.

I need users to change their photo.
 :( :(

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MB Themes

Re: Bug - Profile Picture plugin
« Reply #7 on: May 06, 2017, 07:30:54 PM »
@njsb
I can't help you as I can't reproduce issue on our servers.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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njsb777

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  • 26 posts
Re: Bug - Profile Picture plugin
« Reply #8 on: May 09, 2017, 04:09:41 AM »
@frosticek

I can not find a solution. Who else has this error?  :-\ :-\ :-\

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MB Themes

Re: Bug - Profile Picture plugin
« Reply #9 on: May 09, 2017, 12:11:03 PM »
@njsb
Well I cannot reproduce problem. Try on different test subdomain.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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njsb777

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  • 26 posts
Re: Bug - Profile Picture plugin
« Reply #10 on: May 09, 2017, 05:44:30 PM »
It did not work.
I'm going to deactivate the plugin.

Thank you.

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driione

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  • 21 posts
Re: Bug - Profile Picture plugin
« Reply #11 on: June 06, 2017, 10:46:32 PM »
UP

Because i have exactly the same problem but I do not want to deactivate the plugin but to find this bug, nothing happens when you upload a photo..
How can we do ? thanks

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MB Themes

Re: Bug - Profile Picture plugin
« Reply #12 on: June 07, 2017, 08:51:37 AM »
@driione
My expectation is that this is issue with file system/hosting on particular folder where photo cannot be saved.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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driione

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Re: Bug - Profile Picture plugin
« Reply #13 on: June 07, 2017, 04:50:01 PM »
Thank you frosticek


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sam

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  • 1 posts
Re: Bug - Profile Picture plugin
« Reply #14 on: August 13, 2017, 11:44:19 PM »
In fact I faced the same problem. My resolution is to upload a small size photo. Please try uploading 200 by 200 px photo/avatar and you would be able to see the new avatar profile.