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David Beaudoin

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  • https://abrutis.net
Registration problem
« on: March 05, 2021, 08:20:47 PM »
Hello, there is a problem on my website. It is not possible to register.

on the messages it is written:

1) your account has been created
2) This user does not exist

On the other hand, when I receive the registration email from a new user, the "email:" field is empty ...


https://abrutis.net
« Last Edit: March 05, 2021, 08:24:38 PM by David Beaudoin »
Regards,
David
0640404083

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David Beaudoin

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  • https://abrutis.net
Re: Registration problem
« Reply #1 on: March 05, 2021, 08:25:41 PM »
I corrected my message which was incomplete
Regards,
David
0640404083

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David Beaudoin

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  • https://abrutis.net
Re: Registration problem
« Reply #2 on: March 05, 2021, 08:38:53 PM »
I specify that I have already changed the user-register.php file to restore the original one
Regards,
David
0640404083

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David Beaudoin

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  • https://abrutis.net
Re: Registration problem
« Reply #3 on: March 06, 2021, 12:41:13 PM »
Help me please, it's urgent. thank you in advance
Regards,
David
0640404083

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MB Themes

Re: Registration problem
« Reply #4 on: March 06, 2021, 02:11:37 PM »
@David Beaudoin
I would recommend following:
- try to disable plugins if it is not caused by one of them
- enable error loging and then look into log file if you are not getting some errors there
- go to t_user table on database and try to manually add new record if it is working
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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David Beaudoin

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  • https://abrutis.net
Re: Registration problem
« Reply #5 on: March 06, 2021, 02:32:52 PM »
1) it does not come from plugins
2) Error log is not displayed
Regards,
David
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David Beaudoin

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  • 242 posts
  • https://abrutis.net
Re: Registration problem
« Reply #6 on: March 06, 2021, 02:38:30 PM »
3) I can't do it. I suck with phpmyadmin
Regards,
David
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David Beaudoin

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  • 242 posts
  • https://abrutis.net
Re: Registration problem
« Reply #7 on: March 06, 2021, 03:02:38 PM »
Can I send you my credentials privately?
Regards,
David
0640404083

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David Beaudoin

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  • 242 posts
  • https://abrutis.net
Re: Registration problem
« Reply #8 on: March 07, 2021, 01:27:56 PM »
Hello Michal, I'm not asking you to do this for me for free but please help me. thank you in advance
Regards,
David
0640404083

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MB Themes

Re: Registration problem
« Reply #9 on: March 07, 2021, 01:45:03 PM »
@David Beaudoin
For custom work send details to dev@osclasspoint.com, I am not sure if you did all steps completely as there is probably almost no other space for errors.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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David Beaudoin

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  • 242 posts
  • https://abrutis.net
Re: Registration problem
« Reply #10 on: March 07, 2021, 01:57:19 PM »
It is done. Thank you
Regards,
David
0640404083

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David Beaudoin

  • ****
  • 242 posts
  • https://abrutis.net
Re: Registration problem
« Reply #11 on: March 07, 2021, 02:03:25 PM »
Error logging gives nothing
Regards,
David
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