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Sinto001

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  • 68 posts
Osclass database server is not available
« on: January 13, 2021, 11:27:20 AM »
Hi,
  I am getting this error when I access my website. What is the problem?
Recently I got message from my hosting that
Your hosting account finysel.com is being moved to the new server.
website’s IP address has changed to - 1xx.1xx.xx.x6.

Is this issue related to that. What can be done?

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MB Themes

Re: Osclass database server is not available
« Reply #1 on: January 13, 2021, 11:34:31 AM »
@Sinto001
Make sure to update your config.php in root folder to reference to new database server.
Message means that configuration you have there cannot reach your osclass database.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Sinto001

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  • 68 posts
Re: Osclass database server is not available
« Reply #2 on: January 13, 2021, 12:24:10 PM »
The database IP is correct in the config.php. Then why is this problem?

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MB Themes

Re: Osclass database server is not available
« Reply #3 on: January 13, 2021, 01:34:56 PM »
@Sinto001
Message means that configuration you have there cannot reach your osclass database.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Sinto001

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  • 68 posts
Re: Osclass database server is not available
« Reply #4 on: January 13, 2021, 02:19:12 PM »
@Sinto001
Message means that configuration you have there cannot reach your osclass database.
So what changes I have to make in the config.php file to resolve this

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MB Themes

Re: Osclass database server is not available
« Reply #5 on: January 13, 2021, 03:09:55 PM »
@Sinto001
Enter correct database name, host, prefix, pass...
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Sinto001

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  • 68 posts
Re: Osclass database server is not available
« Reply #6 on: January 13, 2021, 07:44:29 PM »
Ok changed the password and its working now

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Newbie

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Re: Osclass database server is not available
« Reply #7 on: September 10, 2023, 01:18:32 PM »
Excuse me please, what password did you change? I have the same problem?

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MB Themes

Re: Osclass database server is not available
« Reply #8 on: September 10, 2023, 03:19:54 PM »
Most probably DB password in config.php
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Newbie

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  • 68 posts
Re: Osclass database server is not available
« Reply #9 on: September 11, 2023, 12:56:48 AM »
I see, I’ll try, but tell me, do I need to change something in the file config-sample.php too?

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MB Themes

Re: Osclass database server is not available
« Reply #10 on: September 11, 2023, 09:19:36 AM »
@Newbie
Sample is not used by Osclass.
You even do not need to change password if is correct.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots