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David Beaudoin

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  • 199 posts
  • https://abrutis.net
Alerts do not work
« on: March 08, 2021, 06:57:26 AM »
I have a problem, when i try to activate an alert i do not get it and it is not a mail server problem.

It does not come from the theme either.

https://abrutis.net
« Last Edit: March 08, 2021, 06:59:11 AM by David Beaudoin »
Regards,
David
0640404083

Marked as best answer by frosticek on March 08, 2021, 10:50:04 AM
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MB Themes

Re: Alerts do not work
« Reply #1 on: March 08, 2021, 08:08:48 AM »
@David
Notification emails are sent using daily cron.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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David Beaudoin

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  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #2 on: March 08, 2021, 08:15:59 AM »
Does this mean that I receive the alerts once a day?
Regards,
David
0640404083

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MB Themes

Re: Alerts do not work
« Reply #3 on: March 08, 2021, 08:17:20 AM »
@David
Correct.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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David Beaudoin

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  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #4 on: March 08, 2021, 08:34:07 AM »
Thanks !
Regards,
David
0640404083

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David Beaudoin

  • ***
  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #5 on: March 10, 2021, 02:52:23 PM »
Hello, I come back to you because the alerts are definitely not working...
Regards,
David
0640404083

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MB Themes

Re: Alerts do not work
« Reply #6 on: March 10, 2021, 04:47:26 PM »
@David Beaudoin
Cron setup properly in cron console? I was doing testing 2 months ago and few weeks ago as well and everything worked properly, so currently not planning to put any more effort to it.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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David Beaudoin

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  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #7 on: March 11, 2021, 07:36:08 AM »
@David Beaudoin
Cron setup properly in cron console?

Where do I find this console?
Regards,
David
0640404083

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MB Themes

Re: Alerts do not work
« Reply #8 on: March 11, 2021, 07:40:47 AM »
@David Beaudoin
Discuss with your hosting.
https://docs.osclasspoint.com/cron-setup
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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David Beaudoin

  • ***
  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #9 on: March 11, 2021, 07:42:57 AM »
Thanks !
Regards,
David
0640404083

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David Beaudoin

  • ***
  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #10 on: March 11, 2021, 07:54:16 AM »
As usual, I don't understand a thing...
Regards,
David
0640404083

Re: Alerts do not work
« Reply #11 on: March 24, 2021, 08:12:51 AM »
Hi.  Alerts are firing properly upon problem detection, but although Ive ticked the box for Decreases I am not receiving another email when the problem is resolved.

Thank you

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David Beaudoin

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  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #12 on: March 24, 2021, 09:57:09 AM »
For my part I could not solve the problem so I deleted the alerts ... Too bad!
Regards,
David
0640404083

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David Beaudoin

  • ***
  • 199 posts
  • https://abrutis.net
Re: Alerts do not work
« Reply #13 on: March 24, 2021, 09:58:20 AM »
The cron does not work there is nothing to do
Regards,
David
0640404083